Opening Hours

South Chailey and The Firs are our branch surgeries and have limited opening hours

Extended Hours Clinics for evening and weekend appointments:

We hold clinics outside of our usual working hours to improve accessibility for patients.  We provide additional clinics Monday evening, Tuesday morning, Wednesday evening, Thursday morning and Saturday morning.   Patients from either surgery can book into the clinics at either site. We are pleased to offer both GP and Nurse appointments at these clinics.

Saturday morning surgery from 09:00am - 12:00pm is for pre-booked appointments only. This is not an emergency surgery.  This clinic is alternated between the Firs Surgery and Newick Health Centre.

Please dial 111 between 18:00 and 08:00 and at weekends or Bank Holidays to speak to an NHS 111 trained operator.   Please be prepared to give clear directions to your home if you require a visit.

It is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones

When should you call 111?

• You need medical help fast, but it’s not a 999 emergency
• You don’t know who to call for medical help or you don’t have a GP to call
• You think you need to go to A&E or another NHS urgent care service but are not sure which one is most appropriate; or
• You require health advice or reassurance about what to do next

Our Surgeries are NOT equipped for accident and emergency and do not have a doctor on the premises at all times. If you think you need stitches or have broken something, please go direct to a Minor Injury Unit at Uckfield Hospital, Crowborough War Memorial Hospital or Lewes Victoria Hospital or if more urgent, the Accident and Emergency Department at your nearest Hospital.

If the incident is more urgent please dial 999 for an Ambulance.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Minor injury units are available at Uckfield Hospital and Victoria Hospital Lewes seven days each week. The opening times are: Uckfield 08:00 - 20:00, Victoria Hospital 08:00 - 20:00.

 Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Minor Injuries and Urgent Treatment Centres

Crawley Urgent Treatment Centre, Crawley Hospital, West Green Drive, Crawley, RH11 7DH 01293 600300 ext 4141

(24 hours, 365 days a year, including Christmas Day)

Minor Injuries Unit, Uckfield Community Hospital, Framfield Rd, Uckfield TN22 5AW 01825 745030

(08:00 – 20:00, 7 days a week, Christmas Day opening times: 09:00 – 15:00).

Minor Injuries Unit, Lewes Victoria Hospital, Nevill Rd, Lewes,

BN7 1PE 01273 474153

(08:00 – 20:00, closed Christmas Day).